The network controller

Summary:

In constant contact with the central control centre, the network controller guarantees the smooth operation and safety of the system, providing rapid solutions to operating incidents.

In collaboration with routes Managers, the network controller supervises the work of drivers and also produces on-site observation reports to improve service quality.

Interview :
“Our work is all about teamwork ensuring the safety of the whole of our large network in Strasbourg. Through our presence we keep our drivers and the customers who use our trams safe. We also provide information to visitors who come to our charming city of Strasbourg and sometimes we report people who don’t buy tickets to travel on public transport”.

Themes:
Human resources
Quality of service
Safety and security transport
Keywords:
Fare system
Inspection
Human resources
Information staff
Inspection staff
Mode of transport:
Multimodal
Date of creation: 30/09/2010
Company:
TRANSDEV
City / Zipcode: Multi-localised
Country: Multi-localised
Technical informations :
Film or Footage: Film
Producer: Effikas
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